Event Calendar - Canon Professional Services - Canon Malaysia

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    Event Calendar

    2022

    31st SEA Games Hanoi 

    6 May 2022

    Event Period: 12 May 2022 - 23 May 2022

    The 31st Southeast Asian Games Hanoi will be held from 12 May – 23 May 2022.

    In the event of urgent servicing or repairs, please visit the Le Bao Minh Corporation, Canon Authorized Camera Service Centre listed below.

    Hanoi Service Centre:
    130A Giang Vo, Ba Dinh District

    Ho Chi Minh City Service Centre:
    184 Nam Ky Khoi Nghia, Vo Thi Sau Ward, District 3

    11 May - 23 May 2022 0800hrs – 1700hrs
    Equipment inspection, cleaning

    Official 31st SEA Games EP Accreditation pass must be shown when requesting for service.

    Address:
    Hanoi Service Centre: 130A Giang Vo, Ba Dinh District
    Ho Chi Minh City Service Centre: 184 Nam Ky Khoi Nghia, Vo Thi Sau Ward, District 3

    Beijing Winter Olympics & Beijing Winter Paralympics

    11 Jan 2022

    Event period: 1 Feb - 20 Feb 2022 & 3 Mar - 13 Mar 2022

    The Beijing Winter Olympics will be held from 1 Feb – 20 Feb 2022; and Beijing Winter Paralympics will be held from 3 Mar - 13 Mar 2022.

    In the event of urgent servicing or repairs, please visit the Canon Camera Service Booth at the locations listed below.

    The operating hours and service provided during the event are as follows:

    Winter Olympics Period

    Location: Main Media Centre (MMC) & Zhangjiakou Press Centre (ZPC)
    1 Feb - 2 Feb 2022 0900hrs - 1800hrs
    Pre-registration, inspection, cleaning
    3 Feb - 20 Feb 2022 0800hrs - 2300hrs
    Registration, inspection, cleaning, repair, loan of equipment due to repair, firmware update
    21 Feb 2022 0900hrs - 1200hrs
    Accept returning equipment only

    Winter Paralympics Period

    Location: Main Media Centre (MMC)
    3 Mar - 13 Mar 2022 0900hrs - 1800hrs
    Registration, inspection, cleaning
    13 Mar - 14 Mar 2022 0900hrs - 1200hrs
    Accept returning equipment only

    Helpline

    English 4006-280856-1
    Japanese 4006-280856-2
    Operating daily 27 Jan 2022 – 16 Mar 2022,  0830hrs – 2000hrs

    Locations

    Main Media Centre (MMC) National Conference Centre II, No.7, Tianchen East Road, Chaoyang District, Beijing
    Zhangjiakou Press Centre (ZPC) Wutong Avenue, Chongli District, Zhangjiakou, Hebei

     

    Address:
    Main Media Centre (MMC)    : National Conference Centre II, No.7, Tianchen East Road, Chaoyang District, Beijing
    Zhangjiakou Press Centre (ZPC): Wutong Avenue, Chongli District, Zhangjiakou, Hebei

    2021

    Tokyo Olympics & Tokyo Paralympics

    14 Jul 2021

    Event period : 23 Jul - 8 Aug 2021 & 24 Aug - 5 Sep 2021

    The Tokyo Olympics will be held from 23 Jul – 8 Aug 2021; and Tokyo Paralympics will be held from 24 Aug - 5 Sep 2021.

    The Canon Camera Service Booth will be located at Tokyo Big Sight, West Exhibition Hall 1F, Main Press Centre during both events.

    In the event of urgent servicing or repairs, please visit the Canon Camera Service Booth.

    Services Provided for current models:
    1. Repair of equipment
    2. "Clean and Check" Services for cameras, lenses and accessories
    3. Loaning of backup equipment during repair (Subjected to availability)

    The operating hours during the event are as follows:

    Olympics Period

    19 Jul - 20 Jul 2021 0900hrs - 1800hrs
    21 Jul - 8 Aug 2021 0700hrs - 2300hrs
    9 Aug 2021 0900hrs - 1200hrs

    Paralympics Period

    21 Aug - 5 Sep 2021 0900hrs - 1800hrs
    6 Sep 2021 0900hrs - 1200hrs

    Request for Prevention of COVID19
    To prevent the spread of COVID19, we ask for your cooperation in wearing masks and disinfecting with alcohol when you visit the booth.
    Also, please note that we may ask your cooperation to line up to keep a distance between customers when the booth is crowded.

    Address:
    Tokyo Big Sight
    West Exhibition Hall 1F,
    Main Press Centre
    3 Chome-11-1 Ariake, Koto City, Tokyo 135-0063, Japan

    2019

    30th SEA Games Philippines 2019

    30 Nov 2019

    Event period : 30 Nov  - 11 Dec 2019

    The 30th SEA Games Philippines 2019 will be held from 30 Nov 2019 to 11 Dec 2019.

    The Canon CPS Service Depot will be located at Clark Marriott Hotel (5 minutes drive away from the Main Press Centre).

    In the event of urgent servicing or repairs, please visit the on-site service depot.

    Services Provided for current models :
    1. External "Clean and Check" Services
    2. Firmware Updates
    3. Technical & Professional Information on Canon Products

    All services are only available to photographers with valid EP pass only. Official 30th SEA Games EP accreditation passes must be presented when requesting for services.

    The operating hours during the event are as follows:

    Canon CPS Service Depot

    29 Nov 2019 - 12 Dec 2019
    0800hrs - 1700hrs (Subjected to changes)

     

    "Clean and Check" services at Manila Canon Service Centre

    Accredited photographers in Manilla may also visit the Manila Canon Service Centre for "Clean and Check" services.

    Official 30th SEA Games EP Accreditation pass must be shown when requesting for service.

    No free repair or loan services will be offered in Manila.

    Canon Customer Care Center
    GF Commerce & Industry Plaza Bldg.
    1030 Campus ave. cor Park ave. McKinley Hill
    Fort Bonifacio,Taguig City Philippines

    Operating hours are from 0830hrs to 1730hrs Mondays to Fridays
    29 Nov 2019 to 11 Dec 2019

     

     

    QR CodeAddress:
    CPS Service Depot
    Meeting Room 3, Clark Marriott Hotel 5398 Manuel A Roxas Highway, Clark Freeport Zone, Mabalacat, 2023 Philippines

    Gwangju 2019 World Aquatics Championships

    12 Jul 2019

    Event period : 12 Jul  - 28 Jul 2019

    The 18th FINA World Championships will be held in Gwangju, South Korea from 12 Jul 2019 to 28 Jul 2019.

    Canon will be having a CPS photo service booth 1 minute away from the event venue.

    Services Provided:
    1. Check & Clean
    2. Minor Repair (Non parts replacement repairs only)
    3. Emergency Equipment (Only in cases of theft or damage)
    4. Trial Loan (Short-term / Lens Only)

    Operation Hours:
    12 Jul 2019 - 28 Jul 2019
    0800hrs - 1800hrs (Subjected to change)

     

     

    All services provided throughout the event will only be available to Accredited Photojournalists or Photographers with AD Card only

    Please contact Kwangyeol Park (Mr.) park.kwang-yeol@canon-ci.co.kr in the event of any emergencies.

    CPS Photo Service Booth
    Sanwol-ro 35, Gwangsan-gu, Gwangju
    광주광역시 광산구 산월로 35
    A minute’s walk from Nam-Bu University’s Back Gate

    2018

    18th Asian Games Jakarta Palembang 2018

    17 Jul 2018

    Event period : 18 Aug - 2 Sep 2018

    The 18th Asian Games Jakarta Palembang 2018 will be held from 18 Aug 2018 to 2 Sep 2018.

    As the Official Partner, the Canon CPS Service Depot will be located inside the Main Press Centre (MPC).

    In the event of urgent servicing or repairs, please visit the on-site service depot.

    Services Provided:
    1. Clean and Check Services
    2. Firmware Updates
    3. Technical & Professional Information on Canon Products
    4. Backup Equipment Loans (Subjected to Availability)

    The operating hours during the event are as follows:

    CPS Service Depot
    17  Aug 2018 – 2 Sept 2018
    0800hrs – 2000hrs (Subjected to changes)

     

    All services provided throughout the event is only available to photographers with valid EP pass only.

    "Clean and Check" services at Palembang Canon Service Centre

    Accredited photographers in Palembang may also visit the Palembang Canon Service Centre for "Clean and Check" services.

    No repair or loan services will be offered in Palembang.

    Canon Service Center (Palembang)
    Jl. Mayor HM. Rasyad Nawawi No.237,9 Ilir, Ilir Tim. II, Kota Palembang,Sumatera Selatan 30113, Indonesia.

    Services available are "Clean and Check" and operates from 0900hrs to 1800hrs during the event dates daily.
    (Closed on 22 Aug due to Hari Raya Haji)
     

    Main Press Centre
    Jakarta Convention Center
    Senayan, Jl. Gatot Subroto,
    RT.1/RW.3, Gelora, Kota Jakarta Pusat,
    Daerah Khusus Ibukota Jakarta 10270, Indonesia

    ISU Four Continents Figure Skating Championships 2018

    11 Jan 2018

    Event Period : 24 Jan - 27 Jan 2018

    The ISU Four Continents Figure Skating Championships 2018 will be held on 24 Jan 2018 to 27 Jan 2018 at the Taipei Arena.

    The CPS Service Depot is located inside the Main Press Centre at the Taipei Arena.

    In the event of urgent servicing or repairs, please visit the on-site service depot located at the MPC.

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Information on Canon Products
    4. Back-up Equipment Loans*

    *All loans are subjected to availability

    The operating hours during the event are as follows:

    CPS Service Depot
    23 Jan 2018
    1330hrs - 1800hrs (Urgent Servicing Only)
    24 Jan - 26 Jan 2018
    0830hrs - 2130hrs
    27 Jan 2018
    1130hrs - 2130hrs

     

    All services provided throughout the event is only available to photographers with a valid ISU accreditation pass.

    CPS Service Depot
    No. 2, Section 4, Nanjing East Road,
    Songshan District, Taipei City,
    Taiwan 105 Main Press Centre

    2017

    Pushkar Fair 2017

    28 Oct 2017

    Event Period : 28 Oct - 4 Nov 2017

    Pushkar Fair 2017 will be held on 28 Oct 2017 to 4 Nov 2017 in Pushkar, Rajasthan, India.

    The CPS Service Depot is located at below address:

    Hotel Rajshree
    Opposite City Power House,
    Nagaur Road, Pushkar : 305022 : Rajasthan, India

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical Consultation
    4. CPS Souvenirs for Members

    The operating hours during the event are as follows:

    CPS Service Depot
    29 Oct 2017 - 3 Nov 2017
    09:00am - 06:00pm

    CPS Service Depot
    Hotel Rajshree,
    Opposite City Power House,
    Nagaur Road, Pushkar : 305022 : Rajasthan, India

    29th SEA Games Kuala Lumpur 2017

    19 Aug 2017

    Event Period : 19 Aug - 30 Aug 2017

    The 29th SEA Games Kuala Lumpur 2017 will be held from 19 Aug 2017 to 30 Aug 2017.

    The CPS Service Depot is located in the Main Press Centre (MPC) at the Malaysia International Trade and Exhibition Centre (MiTEC) Kuala Lumpur.

    In the event of urgent servicing or repairs, please visit the on-site service depot located at the MPC.

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Information on Canon Products
    4. Back-up Equipment Loans*

    *All loans are subjected to availability

    Schedule
    18 Aug 2017 - 30 Aug 2017
    09:00am - 06:00pm

    CPS Service Depot
    Main Press Centre, Kompleks Kerajaan, 50480 Kuala Lumpur,
    Federal Territory of Kuala Lumpur, Malaysia

    2016

    Rio 2016 Summer Olympic Games

    5 Aug 2016

    Event Period 5 Aug - 21 Aug 2016

    The 2016 Summer Olympic Games will be held in the city of Rio de Janeiro, Brazil from 5 Aug - 21 Aug 2016.

    As a supporting partner, the Canon CPS Service Depot will be stationed at the Media Operation Centre (MPC), located inside BARRA Olympic Park.

    In the event of urgent servicing or repairs*, please visit the on-site service depot.

    Services Provided:
    *Services are only available to official accredited photographers.
    1. Trial of Canon Equipment (subject to availability)
    2. Canon Equipment Maintenance
    3. Technical Support for BCE Lens

    Operating Hours
    Games Period (1 - 21 Aug)
    Soft Opening (29 - 31 Jul)

    Opening Time: 07:30am 
    Closing Time: 10:30pm

    Opening Time: 10:00am 
    Closing Time: 06:00pm

        Repair Services:

    • Service control will be provided for minor and medium scale repairs according the availability of spare parts.
    • Checking and cleaning of Canon cameras, lenses and accessories.
    • Firmware upgrades when needed/requested will be provided.
    • Repairs that are categorised as medium or large will be directed to an Authorised Service Facility.
    • Canon reserves the right to accept or reject equipment to check or cleaning terms of facilities, time and equipment.

    Product Loans:

    • Product loans are provided as a CPS service for giving priority to photographers whose equipment requires repair or adjustment.
    • Only accredited photographers will be able to loan additional equipment to their own, if the CPS booth has sufficient equipment available.
    • Loans are limited and are provided on a first come first serve basis. Canon has the right to refuse loan services at any time, without reason.

     

    CPS Service Depot
    CPS Repair Area (Media Press Center)
    Barra Olympic Park

    2015

    IAAF World Championships Beijing 2015

    22 Aug 2015

    Event Period : 22 Aug - 30 Aug 2015

    The International Association of Athletics Federations (IAAF) World Championships Beijing 2015 will be held from 22 Aug -  30 Aug 2015.

    The CPS Service Depot is located in the Beijing National Stadium (the Bird's Nest), near entrances B and C. It will be operational from 19 Aug - 30 Aug 2015.

    In the event of urgent servicing or repairs, please visit the on-site service depot.

    Services Provided:
    Services are only available to official accredited photographers.
    1. Trial of Canon Equipment*
    2. Canon Equipment Maintenance
    3. Technical Support for BCE Lens

     *All loans are subject to availability

    Operating Hours

    CPS Service Depot

    19 Aug 2015
    20 Aug 2015
    21 Aug 2015
    22 Aug 2015
    23 Aug 2015
    24 Aug 2015
    25 Aug 2015
    26 Aug 2015
    27 Aug 2015
    28 Aug 2015
    29 Aug 2015
    30 Aug 2015

    Wednesday
    Thursday
    Friday
    Saturday
    Sunday
    Monday
    Tuesday
    Wednesday
    Thursday
    Friday
    Saturday
    Sunday

    09:00am - 05:00pm
    09:00am - 05:00pm
    09:00am - 05:00pm
    06:30am - 10:00pm
    07:30am - 10:15pm
    08:30am - 10:30pm
    10:00am - 10:00pm
    08:30am - 10:30pm
    08:30am - 10:00pm
    07:30am - 10:30pm
    06:30am - 10:15pm
    06:30am - 10:30pm

     

    CPS Service Depot
    CPS Reception Area (Press Working Area 3),
    CPS Repair Area (Photo Working Area)
    Beijing National Stadium
    1 National Stadium S Road
    Chaoyang, Beijing, China

    28th SEA Games Singapore 2015

    5 Jun 2015

    Event Period : 5 Jun - 16 Jun 2015

    The 28th SEA Games Singapore 2015 will be held from 5 Jun 2015 - 16 Jun 2015.

    The CPS Singapore Service Depot is located in the Main Press Centre (MPC) within the Singapore National Stadium.

    the event of urgent servicing or repairs, please visit the on-site service depot located at the MPC.

    Entry to the MPC is via the staircase near Gate 18 and is only for accredited pass holders.

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Advice
    4. Equipment Back-up Loans*
    5. Equipment Evaluation Loans*

    *All loans are subjected to availability

    The operating hours during the event are as follows:

    CPS Singapore Service Depot

    3 Jun 2015 -16 Jun 2015

    09:00am - 09:00pm

     

    All services provided throughout the event are only available to E-P Category Card holders.

    CPS Singapore Service Depot
    Main Press Centre (MPC),
    Singapore National Stadium

    2015 Formula 1 Petronas Malaysia Grand Prix

    27 Mar 2015

    Event Period : 27 Mar - 29 Mar 2015

    The 2015 Formula 1 Petronas Malaysia Grand Prix will be held at Sepang International Circuit, Sepang, Malaysia, from 27 Mar 2015 - 29 Mar 2015.

    In the event of urgent servicing or repairs, please visit the on-site service depot located at the Media Centre of the Pit Building.

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Advice
    4. Equipment Back-up Loans*
    5. Equipment Evaluation Loans*

    *All loans are subjected to availability

    The operating hours during the event are as follows:

    CPS Malaysia Service Depot

    27 Mar 2015 
    28 Mar 2015 
    29 Mar 2015 

    Friday
    Saturday
    Sunday

    09:00am - 07:00pm
    09:00am - 07:00pm
    09:00am - 07:00pm

     

    CPS Service Depot
    Media Centre, Pit Building,
    Sepang International Circuit.

    2014

    2014 FIA Formula E Putrajaya ePrix

    21 Nov 2014

    Event Period : 21 Nov - 22 Nov 2014

    The 2014 FIA Formula E Putrajaya ePrix will be held at Putrajaya, Malaysia, from
    21 Nov 2014 -  22 Nov 2014.

    In the event of urgent servicing or minor repairs, please visit the on-site service
    depot located within the Press Centre.

    Services Provided:
    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Advice
    4. Equipment Back-up Loans*
    5. Equipment Evaluation Loans*

    *All loans are subjected to availability

    The operating hours during the event are as follows:

    CPS Malaysia Service Depot

    21 Nov 2014
    22 Nov 2014

    Friday
    Saturday

    09:00am - 07:00pm
    09:00am - 07:00pm

     

    CPS Malaysia Service Depot
    Press Centre, Persiaran Perdana,
    Formula E Putrajaya ePrix Circuit.

    Women's Tennis Association (WTA) Finals Singapore 2014

    17 Oct 2014

    Event Period : 17 Oct - 26 Oct 2014

    The WTA Finals Singapore 2014 will be held at the Singapore Indoor Stadium,
    Singapore, from 17 Oct 2014 -  26 Oct 2014.

    In the event of urgent servicing or repairs, please visit our nearest service centre at Keppel Bay Tower, Singapore.

    The operating hours during the event are as follows:

    Canon Customer Care Centre

    Mondays to Fridays 10:00am -  07:00pm
    Saturdays 10:00am -  02:30pm
    Closed on Sundays and Public Holidays

     

    Canon Customer Care Centre
    1 HarbourFront Ave.
    #01-01/02, Keppel Bay Tower
    Singapore 098632
    Tel: 6799 8686

    17th Asian Games Incheon 2014

    19 Sep 2014

    Event Period 19 Sep - 4 Oct 2014

    The 17th Asian Games will be held in Incheon Metropolitan City from 19 Sep
    2014 -  4 Oct 2014.

    In the event of urgent servicing or repairs, please visit the on-site service depot
    located on the 1st floor of the Main Press Centre.

    The operating hours during the event are as follows:

     

    16 Sep 2014 -  18 Sept 2014
    Services Provided:

    1. Checks and Cleans
    2. Emergency Back-up

    Operating Hours:

    09:00am -  06:00pm (Korea Time)

     

     

    19 Sep 2014 - 4 Oct 2014
    Services Provided:

    1. Trial Loan (24hrs)*
    2. Checks and Cleans
    3. Emergency Back-up (Repairs)*
    4. Repair (Specified models only)
    5. AF Adjustments

     

    Operating Hours:

     

    08:00am -  11:00pm (Korea Time)

     

    *Subjected to availability
    All services provided throughout the event are only available to EP Category Card holders.

    1st Floor, Main Press Centre
    378, Yeonhui-dong, Seo-gu,
    Incheon, South Korea

    2014 Formula 1 Petronas Malaysia Grand Prix

    28 Mar 2014

    Event Period : 28 Mar - 30 Mar 2014

    The 2014 Formula 1 Petronas Malaysia Grand Prix will be held at Sepang
    International Circuit, Sepang, Malaysia, from 28 Mar 2014 -  30 Mar 2014.

    In the event of urgent servicing or repairs, please visit the on-site service depot
    located at the Media Centre of the Pit Building.

    Services Provided:

    1. Clean and Check
    2. Firmware Updates
    3. Technical & Professional Advice
    4. Equipment Back-up Loans*
    5. Equipment Evaluation Loans*

     

    *All loans are subjected to availability

    The operating hours during the event are as follows:

    CPS Malaysia Service Depot

    28 Mar 2014  
    29 Mar 2014 
    30 Mar 2014 

    Friday
    Saturday
    Sunday

    09:00am - 07:00pm
    09:00am - 07:00pm
    09:00am - 07:00pm

     

    CPS Malaysia Service Depot
    Media Centre, Pit Building,
    Sepang International Circuit.

    2014 Laureus World Sports Awards

    26 Mar 2014

    24 Mar 2014

    The 2014 Laureus World Sports Awards will be held at Istana Budaya,
    Kuala Lumpur, Malaysia, on 26 Mar 2014.

    In the event of urgent servicing or repairs, please visit our nearest service centre at Peremba Square, Saujana Resort.

    The operating hours during the event are as follows:

    Canon Customer Care Centre

    26 Mar 2014 Friday

    08:30am - 06:00pm

     

    Canon Customer Care Centre
    Block D, Peremba Square, Saujana Resort,
    Section U2, 40150 Shah Alam, Selangor.
    Customer Careline : 1800-88-2000
    General Line : 603-7844 6000
    Fax : 603-7847 7222
    E-mail : helpdesk@cmm.canon.com.my

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